46 The Promenade
Data handling principles
Silken Dreams collects data…
- For the effective provision of its services;
- To ensure the integrity of its systems and the safety of its employees;
- To prevent unauthorised access to and abuse of PearWord's resources and data.
Silken Dreams does not…
- Cross-reference or collate passed and passive data to generate "user profiles"
- Seek any more information except than that which is absolutely necessary for the desired function to be carried out;
- Place "cookies" (small text files) on your system for any reason.
Data we collect
Passed data is information about yourself that you actively and wilfully pass to us by explicitly engaging with active functions of the Silken Dreams site, such as writing to us through our contact form or becoming a client. Any passed information relating to a person or organisation other than your own self that Silken Dreams can reasonably assume that entity would find it disagreeable for Silken Dreams to hold shall have that information removed from PearWord's systems as soon as possible.
Passive data covers all data that we receive about you through your casual engagement with Silken Dreams, including: the type of device you are accessing the site through; your browser; and your connection speed; in some cases, this information may be collected in conjunction with external resources (see "Related policies").
Silken Dreams take all reasonable physical and digital precautions to ensure the integrity of your data against modification, disclosure or destruction, at least as carefully as it would for its own data. Should any unauthorised access occur, accidentally or otherwise, Silken Dreams will seek to immediately notify any concerned parties and advise them of remedial action.
Silken Dreams enforces strict data handling and management practices among all its employees, and has guidelines on disciplinary action up to contract termination and criminal prosecution.
You can, at any time, request that Silken Dreams permanently erase any and all personal and identifiable information directly related to your person or company at any time, and Silken Dreams will endeavour to adhere to this request as quickly as possible and notify you of its completion.
Silken Dreams may, from time to time, change the wording or features of this policy; though Silken Dreams shall not debase its fundamental tenants as described in the "Summary". Silken Dreams shall retain online and make available an accessible archive of previous policies when an update occurs. Further, Silken Dreams shall endeavour to take reasonable action towards notifying users of any changes.